To learn more, call 800.4MY.MAXCARE (800.469.6292), visit, or email for a brochure.

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VillageCareMAX is a part of VillageCare, not-for-profit organization whose mission is to promote healing, better health and well-being to the fullest extent possible.

For more than 35 years, VillageCare has provided quality health care to older adults and to those with other chronic diseases and conditions, including HIV/AIDS, who are in need of continuing care and rehabilitation services.


The VillageCareMAX Medicaid Managed Long-Term Care (MLTC) Plan was created to help you to continue to stay at home, and in your community, for as long as possible.


We work closely with your doctors, help set up appointments, arrange for your care, monitor your medications and guide you and your family toward the best quality health care options available. You will receive all of your Medicaid long-term care services through us.

Some benefits include:

In-Home Care

Medical Supplies and Equipment

Adult Day Health and Social Day Care

Rehabilitation Therapies

Non-emergency Transportation


The VillageCareMAX Full Advantage FIDA Plan (Medicare Medicaid Plan) is a new integrated managed care plan that focuses on providing higher quality care to individuals with Medicare and Medicaid.


We make it easier for you to obtain your Medicare and Medicaid benefits from one plan. Participants enrolled in the plan have no co-pays, deductibles or monthly premiums for covered items and services, including prescription drugs.

Your Care Manager will work with you, your family and a team of providers to help determine what services will best meet your needs. A Registered Nurse will complete a comprehensive assessment at your home when you first join our plan. Your dedicated care team with your help will develop a personal care plan with your needs – the Person Centered Service Plan (PCSP).

We will communicate with you on a regular basis and visit you as needed to ensure that you are getting all the services you need.

In addition to your medical, long term care services, supports, supplies and prescription drug coverage you will receive benefits such as:

$0 doctor visits

$0 preventive services including bone mass measurement, diabetes screenings, cancer screenings, flu shots, and glaucoma tests

Home assessments

Home health and personal care aide


Home maintenance services

Home visits by medical personnel

Home delivered and congregate meals

Adult day health care

Social day care

Private duty nursing

Assistive technology

Diabetes programs and supplies

Personal Emergency Response System (PERS)

$0 dental care

$0 vision services and eyeglasses

$0 hearing exams and hearing aids

Physical, occupational and speech therapy at home

Diagnostic testing (including X-ray, EKG, MRI, CT Scans)

Inpatient and outpatient hospital services

Skilled Nursing Facility

Behavioral health services (including mental health and substance abuse)


You can read more about the services that are available to Participants of VillageCare MAX Full Advantage FIDA plan in out Participant Handbook. Or to learn more, please call us at 1-800-469-6292 (TTY users call 711). We are available from 8:00 a.m. to 8:00 p.m. to answer your questions.

You can get this information for free in other languages. Call 1-800-469-6292, and 711 for TTY users, during the hours of 8:00am to 8:00 pm, 7 days a week.The call is free.

Puede obtener esta información gratis en Español. Llame a Servicios del Participante al 1-800-469-6292 durante las horas de 8:00am a 8:00pm, 7 días de la semana. Usuarios de TTY llamar al 711. La llamada es gratuita.


Lei puo ottenere questi informazioni in Italiano gratuitamente. Chiama il Servizio Partecipanti a 1-800-469-6292 durante il periodo da8AM a 8PM, 7 giorni alla settimana. TTY utilizzatori dovressi chiamare 711. La chiamata è gratis.


Ou ka jwenn enfòmasyon sa a pou gratis nan kreyòl ayisyen. Rele sèvis patisipan nan 1-800-469-6292 les heures de 8:00 je pou8:00 pm, 7 jou nan semenn nan. Utilisateurs TTY ta dwe rele 711. Apèl gratis.


Вы можете получить эту информацию бесплатно на русском языке. Звоните в Отдел обслуживания участников плана потелефону 1-800-469-6292 с 8:00 утра до 8:00 вечера, 7 дней в неделю. Пользователи TTY звоните по телефону 711. Звонокбесплатный.


您可免費獲得到以上的中文資訊, 請致電參與者服務電話 1-800-469-6292,辦公時間為上午8時到下午8時,每週7天。聽力語言殘障服務專線(TTY)用戶請撥打711。該電話為免付費通話。


한국어로 정보를 무료로 얻을 있습니다. 7 오전 8시에서 오후 8 사이에1-866-469-6292 (TTY 사용자는 711)으로 문의해주십시오. 통화는 무료입니다.


The State of New York has created a participant ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by VillageCareMAX Full Advantage FIDA Plan. ICAN may be reached toll-free at 1-844-614-8800 or online at


VillageCareMAX Full Advantage FIDA Plan is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. Limitations and restrictions may apply. Benefits, list of covered drugs, and pharmacy and provider networks may change from time to time throughout the year and on January 1 of each year. For more information, call VillageCareMAX Full Advantage FIDA Plan at 1-800-469-6292 (TTY 711), 8 am to 8 pm, 7 days a week, or read your Participant Handbook.

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Download our MLTC brochure


Download our FIDA brochure